CUSTOMER CENTER

 

How to order

Welcome to scarf-china.com! Please do your purchase of our products according to the following process.

1. Check out available stock on Catalogue page, click on the item you want to buy and then click “add to cart”. To see selected item, please click “item in shopping cart”, also you can type in quantity here.

You need to register yourself as a member of scarf-china.com before purchasing and then log in scarf-china.com to do your purchase as the above-mentioned steps.
2.When you do like our products, but can't decide whether you will buy them, you can just put them into your shopping cart.

Specific operations: choose the quantity of your purchase, and then continue your selection of products on clicking “Continue Shopping”.
3.When the selection of products is done, click the button "item in shopping cart" to see all products you have selected. You can make a comparison among selected products, modify the quantity of products or you can tick the "Remove" box to abandon products you don't want to have.

Finally what are left in your shopping cart are the ones you decide to buy. You can click "Checkout" to start placing an order. Here you need to fill in the form your detailed delivery address and contact information. At last, it comes to payment. In this way, we can deal with your order in the shortest time.
4.Whenever you come across any problem or trouble, please contact us and we will give help in time.

Enjoy your online shopping on scarf-china.com!

 

Payment & Shipment

Payment

We accept payments via Paypal. In this way, you can use Visa, Master or AE card for payments. Please send us an email when payment done.

PayPal now has more than 0.2 billion users from 190 countries and regions all over the world. It has currently been used for the transaction among 24 kinds of foreign currencies

Shipment

We offer free shipment by FEDEX or UPS. We will send out the goods within 5 days after receipt of your payment. We will let you know the tracking number once the goods send out.

 

Order Status and Tracking

In fact, FEDEX, and UPS are currently rated as the top delivery companies in the world, with a shipping period of only 2 days as the shortest while no longer than 5 or 6 days. All the products can be safely shipped to customers. However, we are not in charge of any accidents, delays or other issues during the shipment.

1.Order Checking: status of ordered products
2.If the order is marked as "Delivered", please click into relevant logistics information and input shipping number to track when your products will arrive.

In order to ensure you receive the ordered item tax free upon import, we will declare it as a “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are in buyer’s account.

 

Return and Refund

The return or rejection of the goods is subject to the below conditions before the refund is issued…

1.Request made in 3 days after you have received the goods.
2.You have to bear the return freight cost.
3.Return goods must in original condition, no damage or change to the goods.

Tag:pashmina scarf , Fur Vest , Printing scarf